Operations Lead (2W Ride Hailing) - South Jakarta

Are you a dynamic leader with a passion for optimizing operations in the fast-paced world of ride-hailing? Join our team as an Operations Lead (2W Ride Hailing) in South Jakarta and play a pivotal role in scaling our two-wheeler ride-hailing services. You will lead driver acquisition, fleet management, and operational efficiency, ensuring a seamless experience for our customers. Our company is a leading player in the ride-hailing industry, known for our innovative approach and commitment to excellence. Based in South Jakarta, you will be at the heart of our operations, working closely with a talented team to drive growth and success.

As an Operations Lead, you will be responsible for overseeing all aspects of our ride-hailing operations. You will develop and implement strategies to acquire and retain top drivers, manage our fleet effectively, and ensure high levels of operational efficiency. You will work with data analytics tools to monitor performance and make data-driven decisions. This role offers a unique opportunity to be part of a dynamic and growing company, with the chance to make a significant impact on our operations.

We are looking for a highly motivated and results-driven individual with a proven track record in operations management. If you are passionate about ride-hailing and have a strong background in operational leadership, we invite you to apply and be a part of our journey to success.

📋 Tanggung Jawab Pekerjaan

• Lead the acquisition and onboarding of drivers, ensuring a high-quality and reliable fleet.
• Manage and optimize fleet operations, including vehicle maintenance and scheduling.
• Monitor and analyze operational data using tools like Google Analytics and Tableau to identify trends and opportunities for improvement.
• Develop and implement strategies to improve operational efficiency and customer satisfaction.
• Collaborate with cross-functional teams to ensure seamless integration of new services and technologies.
• Ensure compliance with all regulatory requirements and industry standards.
• Provide leadership and mentorship to the operations team, fostering a culture of continuous improvement.
• Stay updated with industry trends and best practices in ride-hailing operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in the ride-hailing industry.
• Proven track record of leading and managing operations teams.
• Strong analytical skills with experience using data analytics tools like Google Analytics and Tableau.
• Excellent leadership and communication skills.
• Familiarity with regulatory requirements and industry standards in the ride-hailing sector.
• Ability to work in a fast-paced and dynamic environment.
• Certification in project management (e.g., PMP) is a plus.

🛠️ Keahlian

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